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Let’s see what version of SparkChess you have. You may leave platform and version empty if unsure, but selecting them correctly will help us a lot.

PlatformOnlineWindowsMac OSXiOSAndroidnot sure

Version11109older (1 – 8)not sure

Before we move on, what kind of SparkChess do you have?

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If you bought SparkChess directly from us, please enter the email address you used and the Transaction ID you were given afterwards. Not providing this info will make it more difficult to assist you.

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AreaInstallation & compatibilityGameplay or chess rules questionMultiplayer functionality issueMultiplayer cheating and abuse complaintSales, Billing and Payments inquiryRefundsMultiplayer Account IssueGeneral feedbackOther

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