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Let’s see what version of SparkChess you have. You may leave platform and version empty if unsure, but selecting them correctly will help us a lot.

Platform OnlineWindowsMac OSiOSAndroidnot sure

Version 1514oldernot sure

Before we move on, what kind of SparkChess do you have?

If you bought SparkChess directly from us, please enter the email address you used and the Transaction ID you were given afterwards. Not providing this info will make it more difficult to assist you.

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Transaction ID

Area Installation & compatibilityGameplay or chess rules questionMultiplayer functionality issueMultiplayer cheating and abuse complaintSales, Billing and Payments inquiryChange platformRefundsMultiplayer Account IssueGeneral feedbackOther

Please describe your case and provide all relevant information. If you’re having a multiplayer issue, you must provide at least your username.